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From The Mayor’s Office: How Troy, NY Uses Social Media

Business Insider
Friday, 15 April 2011

Watching a business use social media to build a bridge with customers is pretty cool. Watching a local government use social media to talk to constituents is even cooler.

Living in Troy, NY, I’ve had the opportunity to watch Troy Mayor Harry Tutunjian (@TroyMayor) and other elected Troy officials use social media in a lot of...
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