Edition: Global  
One News Page
“Probably the fastest-access news portal in the world”
> >

iPhone X Owners Encountering Green Line on Display Due to Potential Hardware Defect

MacRumours.com Friday, 10 November 2017 ()
An increasing number of iPhone X owners have encountered a green line appearing on the smartphone's display.
Photo via Twitter user mix0mat0sis‏

At least 20 customers have shared photos of the potential hardware defect across the Apple Support Communities, Twitter, and the MacRumors discussion forums since the iPhone X launched a week ago.

"So I was playing with my new phone and all of a sudden, this happened," said one MacRumors forum member with the alias tmiles81. "It's a really bright line going down the entire right side of the phone."Photos via Twitter users MACinCLE and Nate Heagy‏

The green line wasn't visible on any of the affected iPhone X units when they were first taken out of the box, but rather developed spontaneously after some period of usage in normal conditions. The devices involved also don't appear to have been dropped or damaged in any way.

"Day one and a bright green line has appeared down the right side of the iPhone X," said Apple Support Communities user benvolio1979.

Many of the user reports claim that restarting or even fully restoring the device doesn't remove the green line, which typically runs vertically along the right or left side of the display, but can show up elsewhere on the screen.Photos via MacRumors forum member irusli9‏

The issue doesn't appear to be limited to specific iPhone X models or locations. We've seen reports from owners of both 64GB and 256GB configurations in Silver or Space Gray in the United States, Canada, Poland, and Australia at a minimum. If you are affected, share a photo in the comments section below.

MacRumors hasn't been able to reproduce the issue. Apple declined to comment in an emailed response from a spokesperson.

Apple has been replacing affected iPhone X units free of charge, according to customers who contacted the company. Apple also appears to be collecting data from the incidents so that its engineers can investigate the matter, as it routinely does with any potential hardware or software issues.Photo via Apple Support Communities user tomek80

The green line could be an isolated defect with the iPhone X's OLED display. Samsung's Galaxy S7 also uses OLED and suffered from a similar issue last year in which a pink line appeared on some displays. Samsung acknowledged the issue as hardware failure and worked to replace affected devices.

If you experience this problem, we recommend booking a Genius Bar appointment or contacting Apple's support team via phone, email, or online chat. Apple is generally helpful in these situations.Related Roundup: iPhone X
Buyer's Guide: iPhone X (Buy Now)

Discuss this article in our forums
Share on
Share on
Post on 
Share by

Recent related news

iPhone X owners complain: 'Green line of death' on screens

iPhone X owners complain: 'Green line of death' on screens
On forums, social media, and Apple Support Communities, iPhone X users have revealed a mysterious green line appeared out of nowhere, running from top to bottom...
MailOnline - ScienceAlso reported by •FossbytesBGR IndiaSoftpediaThe Next WebAppleInsiderTUAWbetanews

Weird, Green Vertical Line Affects Some iPhone Xs

If you have suddenly encountered a persistent, bright green line on the display of your iPhone X, it's time to make an appointment with the Apple Store.
PCMag.com - Computer Industry

Apple iPhone X OLED display could suffer from ‘burn-in’ issues

The anniversary edition iPhone X is the first in Apple’s portfolio to flaunt an OLED display. It’s no secret that OLED screens suffer from burn-in or...
BGR India - TechnologyAlso reported by •TUAW

Apple to Launch a Cheaper 6.1-Inch iPhone in 2018, Pricing to Start at $649

Apple to Launch a Cheaper 6.1-Inch iPhone in 2018, Pricing to Start at $649
KGI analyst Ming-Chi Kuo, who has a frighteningly good track on new Apple products, says the Cupertino-based tech giant will release three iPhone models next...
Softpedia - Technology

Apple Fans Should Thank Samsung for Making the iPhone X So Expensive

Apple Fans Should Thank Samsung for Making the iPhone X So Expensive
An in-depth look at the quality of the display offered on the iPhone X revealed that the new model has the best screen currently available on the market, and...
Softpedia - Technology

You Might Like

Other recent news in Computer Industry

AppleInsider podcast talks rumored IPHONE X Plus, Face ID 'hacks,' iPad Pro 2018 and moreHow to quickly and discreetly disable Face ID on the IPHONE X
KGI: Next Year's iPhone Models to Have Upgraded Intel and QUALCOMM Modems Enabling Faster LTE SpeedsApple delays HOMEPOD till 2018
Tesla unveils new Semi with a 500 mile range, ROADSTER that can hit 250 miles per hourSAMSUNG to continue adopting heat pipes for smartphones in 2018


Environmentally friendly: One News Page is hosted on servers powered solely by renewable energy
© 2017 One News Page Ltd. All Rights Reserved.  |  About us  |  Disclaimer  |  Press Room  |  Terms & Conditions  |  Privacy Policy  |  Content Accreditation
 RSS  |  News for my Website  |  Free news search widget  |  Help  |  Contact us  |  DMCA / Content Removal
How are we doing? Send us your feedback  |   LIKE us on Facebook   FOLLOW us on Twitter   FIND us on Google+