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iPhone X display may become unresponsive in very cold weather—Apple promises a fix

Macworld Friday, 10 November 2017 ()
Face ID has one important advantage over Touch ID that will become readily apparent this winter: you can quickly unlock your phone with gloves on. That may seem to make the iPhone X a cold weather champ, but there might be a fly in the ointment.

Recently, a small number of iPhone X owners have started to complain on social media that their display stopped registering touches when outside in the cold weather. The most prominent example is this thread on Reddit.

This is definitely not impacting the majority of iPhone X users. There has been plenty of cold weather in Canada over the last week, for example, and the majority of iPhone X users report that their screen works just fine. It's hard to get a handle on exactly how many users are experiencing the issue, but the responses on social media make it seem exceedingly rare.

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News video: iPhone X Stops Working In Cold Weather; Apple Working On Fix

iPhone X Stops Working In Cold Weather; Apple Working On Fix 00:30

If you're the proud owner of a brand new iPhone X, you're going to want to make sure the device stays inside a warm environment.

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