Edition: Global  
One News Page
“Probably the fastest-access news portal in the world”
> >

Exide Life Insurance Announces Launch of Twitter Based Self Help Service

Business Wire India Saturday, 11 February 2017
*Business Wire India*Exide Life Insurance today announced the launch of its Twitter based self help service @ExideLifeCares. Designed to enable customers to manage their Exide Life Insurance policies on the popular social media platform, the service is one of its kind in the life insurance category.

While on one hand the Company has been using social media to promote brand Exide Life Insurance, on the other hand it has been actively engaging with its existing customers by helping them with policy related queries. 30 percent of all customer queries that the company receives on Social Media come on Twitter. The company decided to enable Self Help Services on Twitter with an almost instant solution to customers’ key policy servicing requirements.

An exclusive Twitter handle @ExideLifeCares has been created to allow customers to access a bouquet of predefined services for their existing Exide Life Insurance policies. To get started, all one needs to do is Tweet “Hi” or “Hello” @ExideLifeCares. Upon doing so the interaction moves into the secure private message box (DM) where the user is prompted for one time registration using “Date of Birth” and “Exide Life Insurance Policy Number”. Hereon the interactions are guided by our Twitter enabled automated service.
The services currently being offered are renewal premium payment, download premium payment receipt, update contact details, check policy status, policy due date, policy premium and survival benefit details etc.       
The foremost and the most important pillar of Exide Life Insurance Digital strategy is to serve its existing customers online by offering them best in class user experience. *About Exide Life Insurance*
Exide Life Insurance Company Limited, an established and profitable life insurance company, commenced operations in 2001-02 and is head quartered in Bengaluru. The company is 100% owned by Exide Industries Limited. The company serves over 15 lakh customers and manages assets of over INR 10000 Crores*. During the financial year 2015-16, the company achieved total Premium Income of over INR 2000 crores. (* As on 30^th June, 2016)
Exide Life Insurance distributes its products through multi-channels viz. Agency, Banc assurance, Corporate Agency & Broking as well as Direct Channels. The Agency channel comprises of 50,000 advisors who are attached to over 200 company offices across the country.
The company also offers group life insurance solutions. The company is focused on providing long term protection and savings solution plans and has a strong traditional product portfolio with a consistent bonus track record. The company has ISO 9001:2008 quality certification for all Customer Service processes.
For more information, please visit our website, *exidelife.in*
0
shares
Share on
Facebook
Share on
Twitter
Post on 
Reddit
Share by
Email
 

Recent related news

BFS Group Receives Endorsement from WIB as Provider of Bank-Owned Life Insurance and Executive and Director Benefits Consulting

BFS Group Receives Endorsement from WIB as Provider of Bank-Owned Life Insurance and Executive and Director Benefits Consulting
SAN FRANCISCO--(BUSINESS WIRE)--#BFSGroup--Bank Financial Services Group (BFS Group) announced today that it has been awarded the Western Independent Bankers...
Business Wire - Press Releases

Xulon Press Announces Launch of New Book Teaching That Gratitude is a Powerful Emotion That Can Transform Your Mind and Attitude

Seeks to promote the expression of thanksgiving towards others and God Canal Winchester, OH (PRWEB) March 21, 2017 John M. Lidonnice’s new book,...
PRWeb - Press Releases

A.M. Best Affirms Credit Ratings of Ameritas Life Insurance Corp. and Subsidiary

A.M. Best Affirms Credit Ratings of Ameritas Life Insurance Corp. and Subsidiary
OLDWICK, N.J.--(BUSINESS WIRE)--A.M. Best has affirmed the Financial Strength Rating (FSR) of A (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term...
Business Wire - Press Releases

Hong Kong Life Insurance sold for HK$7.1 billion

Hong Kong Life Insurance, an insurer owned by five Hong Kong financial institutions, was sold to First Origin International for HK$7.1 billion. Incorporated in...
S.China Morning Post - Business

China Life’s 2016 profit falls 45 per cent on investment loss

China Life Insurance Co., the country’s largest life insurer, reported a decline in 2016 net profit, due to losses in its investments. Net profit fell 45 per...
S.China Morning Post - Business

UCF Capital buys Hong Kong Life as Chinese funds rush into city’s insurers

UCF Capital Ltd., a financial group based in Hong Kong and Beijing, is among the consortium of buyers behind the HK$7.1 billion (US$910 million) purchase of Hong...
S.China Morning Post - Business

Chubb Life Named "Caring Company" for the 15th Consecutive Year

HONG KONG, March 21, 2017 /PRNewswire/ -- Chubb Life, the global life insurance division of Chubb, today announced that its life insurance branch in Hong Kong...
PR Newswire Asia - Press Releases

Insurify Raises $4.6M, Led by MassMutual Ventures and Nationwide Ventures

Insurify Raises $4.6M, Led by MassMutual Ventures and Nationwide Ventures
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Insurify, the virtual insurance agent for car insurance shopping, announced today that it has closed a $4.6 million funding...
Business Wire - Press Releases


You Might Like


Other recent news in Press Releases

EXXONMOBIL Recommends Shareholders Reject the Below-Market Mini-Tender Offer by TRC Capital CorporationPuppet Wins Best DevOps Tool for Open Source at the 2017 DevOps Excellence AWARDS
Cynopsis Names 2017 Top Women in Digital in NEW YORK CITYAntler Hill Oil & Gas Ltd.: QUALIFYING Transaction Update
Joint Webinar by Send Word Now and Disaster Recovery Journal to Focus on Cyber ATTACK Response PlanningArrow Electronics Boosts Collaboration between Hong Kong Startups and Mainland China Technology Industry via INTERNET of Things Innovations Showcase in Shenzhen
The IHC Group Acquires PetPartners, Inc., Exclusive Pet INSURANCE Partner for the American Kennel ClubEnssolutions Group Inc. Announces Refiling of 2015 Management Discussion and ANALYSIS
THOMPSON & Knight Assists in Incorporation of First Ever Mexican Association of Qualified SuppliersUNITED STATES Mint to Launch Quarter Honoring Frederick Douglass National Historic Site on April 4

Twitter

Environmentally friendly: One News Page is hosted on servers powered solely by renewable energy
© 2017 One News Page Ltd. All Rights Reserved.  |  About us  |  Disclaimer  |  Press Room  |  Terms & Conditions  |  Privacy Policy  |  Content Accreditation
 RSS  |  News for my Website  |  Free news search widget  |  Help  |  Contact us  |  DMCA / Content Removal
How are we doing? Send us your feedback  |   LIKE us on Facebook   FOLLOW us on Twitter   FIND us on Google+