Mumbai: Postal staff at senior citizens' homes secure pensions

Until last year, Sunder Raman, 75, had to take his over 93-year-old mother, Saradha Ramakrishnan, to the bank for a Digital Life Certificate (Jeevan Pramaan), as his plea to send bank staff home fell on deaf ears. This year, he is full of praise for the postal staff who visited his house and completed DLC formalities, so that his...