Orange Business Services Delivers Collaboration and Contact Center Services for ZIM to Improve Customer Experience in Cargo Shipping

PARIS--(BUSINESS WIRE)--ZIM Integrated Shipping has extended its contract with Orange Business Services for cloud-based contact center and collaboration services, including network connectivity and audio and web conferencing. This solution will continue to boost collaboration and productivity across 20 contact centers globally, resulting in an enhanced experience for ZIM’s customers. ZIM is one of the largest carriers in the global container shipping industry, and Orange has a long-standing rel