Cogito Reaches Milestone Agent Deployment and Expands Internationally Amid Company Momentum and Funding

BOSTON--(BUSINESS WIRE)--Cogito, the leader in real-time coaching and guidance for the enterprise, announced it successfully deployed its emotion and conversation AI platform to a Fortune 25 customer’s 30,000 plus agent workforce, the largest deployment of its kind in the contact center industry. Cogito’s emotion and conversation AI platform will enable the Fortune 25 telecommunications provider to enhance well-being and the employee experience by guiding agents in the moment and equipping team