Twitter, others slip on removing hate speech, EU review says
LONDON (AP) — Twitter took longer to review hateful content and removed less of it in 2022 compared with the previous year, according to European Union data released Thursday.
The EU figures were published as part of an annual evaluation of online platforms' compliance with the 27-nation bloc's code of conduct on disinformation.
Twitter wasn't alone — most other tech companies signed up to the voluntary code also scored worse. But the figures could foreshadow trouble for Twitter in complying with the EU's tough new online rules after owner Elon Musk fired many of the platform's 7,500 full-time workers and an untold number of contractors responsible for content moderation and other crucial tasks.
The EU report, carried out over six weeks in the spring, found Twitter assessed just over half of the notifications it received about illegal hate speech within 24 hours, down from 82% in 2021.
In comparison, the amount of flagged material Facebook reviewed within 24 hours fell to 64%, Instagram slipped to 56.9% and YouTube dipped to 83.3%. TikTok came in at 92%, the only company to improve.
The amount of hate speech Twitter removed after it was flagged up slipped to 45.4% from 49.8% the year before. TikTok's removal rate fell by a quarter to 60%, while Facebook and Instagram only saw minor declines. Only YouTube's takedown rate increased, surging to 90%.
“It’s worrying to see a downward trend in reviewing notifications related to illegal hate speech by social media platforms,” European Commission Vice President Vera Jourova tweeted. “Online hate speech is a scourge of a digital age and platforms need to live up to their commitments.”
Twitter didn't respond to a request for comment. Emails to several staff on the company's European communications team bounced back as...