Balkenbush is live at the store right now.
She tells us what those employees credit for their quick-thinking.
You'd never know it now but right here is where that woman's car crashed through.
It's since been fixed and freshly painted, but the employees who helped save her life will never forget it.
They knew exactly what they needed to do.
And they have their training to thank for that.
[a30]medford fire rescue honors heros-pkg "i really thought i was just going to sell groceries."
But fate had other plans..
"i was out pushing carts and i heard a crash and heard somebody say that a car had crashed into the building."
That's when assistant store manager kevin gray and others ran over to find a car completely through the building.
"they were yelling she's unconsious, we need to break the window."
Employee kaileb grisham says an off duty emt broke a window and he was able to climb in and unlock the door.
The emt and a medford police officer performed cpr until first responders got there.
Because of their quick thinking - the woman got the hospital with a pulse.
But little did he know ..
Gray would be using his cpr training again just days later.
A man was suffering from cardiac arrest outside of the store..
And gray didn't hesitate.
"i just kind of grabbed the back of his head and laid his body on the ground and started compressions."
With the help of a nurse, the two used an aed on the man until first responders arrived.
Gray says there was no time to think - but simply to do what needed to be done..
Because in a situation like that, every second counts.
"i'm just glad that the training kicked in and i'm happy that everybody was in the right place at the right time."
He says the man's family later came and thanked him.
Gray says he couldn't believe he had to use his training twice in one week.
But he's sure glad he was prepared.
[a31]medford fire rescue honors heros-live tag medford fire says they want both of those incidents to remind everyone how easy it is to help someone in need.
They want to encourage everyone to be trained in cpr and using an aed.
Reporting live in medford, emma balkenbush, newswatch 12.
Rural metro fire says an app helped save a life in one of those