Restaurants Are Getting Angry , About Delivery Orders.
CNN reports food delivery has been — and continues to be — a problem for restaurants in the United States.
As food spots across the country closed their dining rooms in response to the onset of the COVID-19 pandemic.
Many restaurant operators had no other choice than to lean into delivery as a source of income.
Experts say before the coronavirus pandemic, restaurants often focused less of their time and resources on food delivery.
While food delivery is convenient for consumers, it is usually the opposite for restaurants.
Considering the costs of hiring extra staff or paying the price for outsourcing to companies like DoorDash and Grubhub.
Considering the costs of hiring extra staff or paying the price for outsourcing to companies like DoorDash and Grubhub.
Delivery is a massive expense for a business in an industry that notoriously operates on razor-thin margins.
According to CNN, food delivery is also stressful additional work for existing employees... ... who are tasked with creating a pleasant experience for diners while balancing an influx of delivery orders.
Experts forecast that the demand for food delivery isn't going anywhere.
They say restaurants will “have to figure out what to do to make it profitable.”.
Consumers have become accustomed to getting products delivered to their homes.
, Joe Pawlak, managing principal at Technomic, via CNN
