Credit Suisse chairman, Axel Lehmann, says he is "truly sorry" that the bank could not be saved.
Speaking in front of angry and tearful shareholders, Credit Suisse chiefs fronted up at the bank's annual general meeting, 16 days after its hastily-arranged takeover by larger Swiss rival UBS -- a mega-merger in which the shareholders of both banks had no say at all.
"I lost 10,000 Swiss francs" says one of those visibly upset outside the meeting in Zurich, "it's many money for my family."