United Airlines Probes Employee's ICE Threat Caught on Video

United Airlines is investigating a viral video that appears to show an employee threatening to call U.S. Immigration and Customs Enforcement on a passenger during a dispute over wait time at San Francisco International Airport. The employee was recorded telling the customer, "you don't act like a citizen," according to one report. The incident occurred last Tuesday, and United says it is looking into the matter.

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United Airlines says it's investigating what happened at San Francisco's airport last Tuesday when one of its agents appeared to be heard on video threatening to call ICE on a passenger. Kris Van Cleave reports.

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CBS Published 21 July 2026

Video appears to show United employee threaten to call ICE on customer

CBS Published 21 July 2026

United Airlines employee threatens to call ICE on passenger, video appears to show

Guardian Published 20 July 2026

United Airlines says it will ‘look into’ worker’s threat to call ICE in viral video

United staffer told customer ‘you don’t act like at a citizen’ during incident over wait time at San Francisco airport United Airlines is “looking into” a viral video showing a United Airlines employee threatening to call Immigration and Customs Enforcement ( ICE ) on Mexican American man at San Francisco international Airport last week. The scene erupted after Julio Varela of San Ramon grew upset at United Airlines…

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