Global Web and Video Conferencing SaaS Industry

COVID-19 Helps Video Calls Find a Place in the New Normal. Global Market to Spike by 110. 3% in 2020. The pandemic is helping humans conquer the constraints of space and time in lightning speeds.

New York, Sept. 04, 2020 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Global Web and Video Conferencing SaaS Industry" - https://www.reportlinker.com/p05961234/?utm_source=GNW
The global Web & Video Conferencing SaaS market is expected to witness growth spike by 110.3% in the year 2020. As the world becomes physically disconnected under social distancing norms, it is also rapidly becoming a virtual neighborhood supported by digital connectivity, communication and collaboration. With normal life disrupted and employees separated from their offices, video conferencing has emerged into a social and enterprise lifeline. The accelerated pace of digital transformation and the massive forced migration to work from home (WFH) models represent the two major factors driving growth in the market. Home offices, remote networking, cloud computing, remote communication and collaboration, have all stormed into the spotlight as the world scrambles to find digital alternatives to being physically present. With no meaningful exit strategy available until a vaccine arrives, social distancing and remote working and operations will be the new normal going forwards. 88% of IT companies worldwide have migrated their employees to WFH during the pandemic.92% of teams in Asia-Pacific have implemented WFH since the outbreak highlighting the need to flatten the curve in countries with less than adequate healthcare resources. 45% of employees cite COVID-19 as the trigger for rapid adoption of remote working strategies. 72% of companies plan to shift a portion of their staff permanently to a WFH model. Virtual interactions will be the new normal and will be used extensively used to enhance real-world operational abilities of remote teams. Remote and virtual collaboration and communications has become the priority for businesses of all sizes as an essential tool to manage remote & virtual teams. Virtual meetings are taking off in the corporate world, highlighting this growing importance of professional communications. The global market for Web and Video Conferencing SaaS

American Company Zooms Ahead. The U.S. Accounts for Over 33.4% of Global Revenues in 2020

The market in the U.S. is estimated at US$1.3 billion in the year 2020. The country currently accounts for a 33.4% share in the global market. Even as tech giants like Google, Microsoft and Cisco chase after Zoom’s jaw dropping success, the company remains comfortably well ahead of the race. For decades leading up until now, established videoconferencing solutions/brands available in the market were complex, hard-to-use, cumbersome, and expensive needing investment in infrastructure. This strain on IT resources and large numbers of frustrated users were the two prime reasons responsible for the heavy use of audio-only communication as the standard mode for virtual meetings. Pre-pandemic, a whopping90% of companies used audio only videoconferencing and preferred physical meetings and business conferences to videoconferencing. The beginning of the pandemic witnessed Zoom change the dynamics and the rules of the game overnight. The company’s market capitalization rate from a mere US$16.1billion in December 2019 spiked to over US$66.2billion in June 2020, while price per share for the same period rose from US$66.7to over US$241.5. Despite security issues which saw a minor drop in Zoom’s share price in the month of April 2020, companies of all sizes worldwide are lapping up Zoom products ranging from Zoom Rooms, Zoom Meetings & Chat, Zoom Video Webinars to Zoom phone.

So What Did Zoom Do Right that Other Companies Didn’t?

Zoom over the last couple of months has become a household name winning equal popularity in the enterprise, consumer and commercial markets alike. From corporate team meetings, webinars, trade events, online education to hosting weddings, Zoom has made the right connection with all types of consumers. Adoption rates have peaked due to several reasons, the chief being the company’s adroit strategy of offering a free basic version of its service as a way of promotion. Zoom offers free 40-minute conference calls with up to 100 attendees. Leveraging the power of cloud, the company has taught the industry that the simplest path to videoconferencing is also the most financially rewarding. Ease of use is the company’s key selling point. Zoom video can be activated instantly on the company’s cloud and requires no expensive on-premise infrastructure. Participants in the meeting need just click the link to join without app downloads. The company recently announced that business subscribers can now increase the number of video participants in their meetings from 100 to 300without drop in quality, at no additional cost and with no new device, app or infrastructure additions. Leveraging the cloud, the company is delivering reliable video at scale in comparison to other vendors who add or retrofit new video features to a legacy solution that results in a clunky experience ridden with limited reliability, functionality, and quality issues. The cloud architecture of the company includes distributed architecture, multimedia routing, multi-bitrate encoding, and application layer quality of service. A token of the company’s success is the fact that zoom brand is now synonymous with cloud video conferencing. In addition, crisp video, reliable sound quality, ease of scheduling, joining, participating, screen sharing, and easy annotation features have all made Zoom popular. Zoom combines HD video conferencing, online business meetings, webinars& mobile capabilities in one collaborative solution. Zoom with its fairly simple UX and no frill cloud based solution is now changing the rules of the game. The company’s massive conversion rate of this untapped market is evident in the number of app downloaded.

Global Market to Reach US$13.1Billion by 2027. Virtual Events to Emerge as the New Battlefield

The global market for Web and Video Conferencing SaaS is projected to reach a revised size of US$13.1 billion by 2027, growing at a CAGR of 18.2% over the analysis period 2020-2027.Close on the heels of corporate end-use applications, is professional conferences which is projected to grow at a 17.4% CAGR to reach US$3.4 billion by the end of the analysis period. As digital transformation gains momentum, webinars/live streaming will converge with video conferencing. Events virtualization is a major trend in the market. As the public health crisis continues to affect outdoor entertainment, event, conferences, and exhibitions, event organizers, exhibitors and sponsors are adopting videoconferencing to convert physical events to virtual. Several companies including Sales force are embracing the digital platform for organizing events. Sales force recently announced its decision to virtualized all 2020 events such as Dream force, World Tours, TrailheaDX India, Tableau Conference Europe, and Tableau Conference, and re-imagine physical events by the end of the year. As conventions, corporate events, trade shows fairs and conferences turn into virtual events, new revenue streams are emerging adding to demand growth and intensified competition in the market.Read the full report: https://www.reportlinker.com/p05961234/?utm_source=GNW

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
Impact of COVID-19 and the Global Recession: Pandemic Provides
Strong Push for Web & Video Conferencing SaaS Market
Risk of Second Wave of COVID-19 Infections Looms Ahead with
Ease of Lockdowns, Leading to Further Adoption of Web & Video
Conferencing in Near Future
Event Management Companies Morph into Offering Video
Conferencing Solutions: Pandemic Accelerates the Event
Planning Industry’s Transition towards Virtual Platforms
Select Major Events and Direct Losses (in US$ Million) due to
Cancelations
Web & Video Conferencing SaaS Market: Current Scenario and Outlook
Developed Regions Enjoy Dominant Market Position
Top Three Competitors Rule the Conferencing App Market in the
US - Market Share for June 2020E
UK Conferencing App Market - Market Share of Leading
Competitors for June 2020E
Leading Competitors in German Conferencing App Market - Market
Share for June 2020E
Developing Countries: Uncovering True Potential
Market Dynamics: Will the Market Sustain Momentum in the Long
Term?
Competitive Landscape
Raft of Lucrative Opportunities for Web & Video Conferencing
Providers amidst COVID-19 Pandemic
Video Conferencing-as-a-Service (VCaaS) Providers Witness
Surging Demand
Largest Revenue Generators in Web & Video Conferencing Market
Place in US$ Million - Skype, LogMeIn, Zoom, CISCO Webex,
TeamViewer, Arkadin, Fuze and BlueJeans
Acquisition Targets: Will a Large Scale ’Buy & Build’ Strategy
Lead to Big Companies Fishing for the Small Ones?
Companies with Revenues between $10 and $50 Million by Number
of Employees (2019)
World Video Conferencing Companies with Revenues < $10 Million
by Number of Employees (2019)
Traditional Players Feel the Heat from New Entrants
Zoom Earns Sterling Reputation amidst COVID-19 Pandemic:
Witnesses Unprecedented Surge in Market Value
Zoom Market Capitalization (in $ Million)
Zoom Funding by Year (in $ Million)
Zoom Total Revenues vs Net Revenues (in $ Million)
Zoom App Daily Downloads in Thousands
Zoom Monthly Active Users in Millions
Zoom Daily Meeting Participants in Millions
Taking Cue from Zoom’s Soaring Popularity, Tech and Telecom
Giants Ramp up New Video Chat Offerings
App Talk: Free-of-Cost Web & Video Conferencing Services Flood
the Market
Global Competitor Market Shares
Globally Dominant Players Market Share Scenario for Web and
Video Conferencing SaaS Market (2020E) - Zoom, GoToWebinar,
Cisco Webex, ON24, Adobe Connect, GoToMeeting and Others
Events Virtualization: Post COVID-19 Migration of Important
Conferences to Virtual Events
Web & Video Conferencing Finds Niche among Event Management
Companies
VR/AR Technologies Enjoy Heavy Windfalls amidst COVID-19-Led
Disruptions
LinkedIn Events and LinkedIn Live: Companies Launch Virtual
Event Platforms to Support Brands amidst COVID-19 Crisis
Live Entertainment Players Resort to Virtual Platforms to Save
Business
COVID-19 Effect on Global Event Activities: Estimated
Percentage Change in Event Revenues for 1H 2020 over 1H 2019
COVID-19 Effect on Global and USA Concerts: Estimated
Percentage Change in Concerts by Events, Fans and Tickets for
1H 2020 over 1H 2019
TV Companies Withhold Rights Payments to Major Sports Events
due to Cancellation of Competitions
Eventbrite Engineers Self-Service Platform Experience to
Reinvigorate Business Activity Post COVID-19 Impact
Top Event Management Software by Usage Percentage (2Q 2020) -
Eventbrite, Cvent, Event Pro Planner, XING, Eventzilla,
RegOnline, Splash and Others
Investors Eye Online Event Management and Booking Platforms to
Tap Opportunity
Brief Profiles of 24 Key Event Management Companies Worldwide -
Cvent, Dmg Events, Eventbrite, Live Nation Entertainment,
LogRhythm, Streamlinevents...
Opportunity Indicators
Tech Conferences/Events (Feb-June 2020): Virtual/Online Event
Conversion Rate in % for Canceled Events
72 Leading Tech Conferences Scheduled between February &
November 2020 Going Virtual: Status Update Post COVID-19
Concerns - Canceled, Postponed or Going Virtual
Cyber Security Events (Mar-June 2020): Virtual Event Conversion
Rate in % for Canceled Events
52 Select Cyber Security Conferences Scheduled between March &
August 2020 Going Virtual: Status Update Post COVID-19
Concerns - Canceled, Postponed or Going Virtual
Open Source Events (Mar-June 2020): Percentage Breakdown of
Events by Current Status - Canceled, Postponed, Virtual, No
Change
Select Open Source Conferences Canceled, 14 Leading Linux and
Open-Source Conferences Scheduled between March & June 2020
Going Virtual: Status Update Post COVID-19 Concerns -
Canceled, Postponed or Going VirtualPostponed or Going
Virtual After COVID-19 Pandemic Scare
Changing Deal-Making Dynamics Nurture Web & Video Conferencing
Trend
Subdued Activity Lead to Rise in Distressed M&A
COVID-19 Effect on Global M&A Activity: Estimated Percentage
Change in M&A Activity by Deal Value for 1H 2020 over 1H 2019
Soaring Revenues for Video Conferencing Players and Expansion
Plans Bring Respite to Subdued M&A Market during COVID-19
Deal-Making through Video Conferencing
M&A Activity in the USA: Publicly Filed Agreements Allowing
Digital Signature for Years 2010 to 2020E
M&A Activity in the USA: Publicly Filed Agreements Excluding
Pandemics from Scope of ’Material Advance Effects" Provisions
for Years 2010 to 2020E
The Outbreak Leads to Spike in Web & Video Conferencing Trend:
Noteworthy Industry Activities
Other Industry Activities in the Web & Video Conferencing Space
Web & Video Conferencing - A Conceptual Overview and
Classification
Web Vs. Video Conferencing: Similarities and Differences
Overview of Infrastructure Systems and Equipment Used

2. FOCUS ON 25 SELECT PLAYERS - ZOOM, BLUEJEANS, CISCO,
GOTOMEETING, SKYPE, MICROSOFT TEAMS, FUZE...
Percentage Mix of 727 Web & Video Conferencing Companies by
Country - USA, Canada, France, Germany, Italy, UK, Japan,
China and Rest of World (2020E)
847 DOMINANT, ACTIVE & NICHE BRANDS and 588 COMPANIES IN THE
GLOBAL MIX
Percentage Mix of Web & Video Conferencing Brands by Country of
Origin - USA, Canada, France, Germany, Italy, UK, Japan, China
and Rest of World (2020E)

3. MARKET TRENDS & DRIVERS
Web & Video Conferencing: Integral Part of Enterprise
Communication Mix
Prominent Factors Influencing Market Expansion
Web Conferencing Emerges as an Apt Alternative to Business Travel
Rise of Mobile Workforce & Deskless Workers Triggers New Wave
of Growth
SMB Sector Intensifies Adoption Curve
Video Conferencing Systems: March towards Home Office
Cloud Services: Double Edged Sword for Web & Videoconferencing
Systems Market
Major End-Use Markets for Web & Video Conferencing SaaS Market:
A Review
Global Web & Video Conferencing SaaS Market by End-Use Sector
(2020E): Percentage Breakdown of Revenues for Corporate,
Education, Healthcare, Professional Conferences and Social &
Non-Commercial
Corporate Sector Remains Primary End-User
Replicating the Real-Life Conferences, Web Conferencing Finds
Itself at the Center of Marketing and Business Communication
Platforms
Workforce Decentralization: Cornerstone for Present & Future
Growth
Remote Work Statistics: Highlights
Robust Opportunities Identified in IT Industry
Banking & Finance Companies Emerge as Major Consumers
Business Installations of Web Conferencing Products/Apps of
Zoom vs Others for 2020 (March-May)
Healthcare Industry Taps into Video Conferencing
Growing Remote Collaboration Needs to Spur Demand in Healthcare
Sector
Healthcare Market: Trend in Healthcare Video Minutes
Consumption (Feb-Apr 2020)
Healthcare Market: COVID-19 Induced Increasing Trend in
Healthcare Peak Video Traffic (Feb-Apr 2020)
Location Agnostic Interactive and Synchronous Learning
Accelerates the Shift Towards Web Conferencing in Education
Sector
Professional Conferences: Niche End-Use Segment
Loss in Social Vigor due to Social Distancing Stimulates Demand
for Conferencing Need in Social & Non-Commercial Vertical
Unique Features & Myriad Benefits Instigate Broad-based
Adoption of Video Conferencing Systems
Ensuring Business Continuity
Enhancing Productivity through Team Collaboration & Faster
Decision Making
Hiring through Video Conferencing
Improving Internet Network Capabilities Aid Wider Adoption of
Web & Video Conferencing Systems
Breakdown of Internet Users (in %) by Region: Q1 2020
Internet Penetration Rate (%) in Select Countries: April 2020
Fixed Broadband Speed (in mbps) in Select Countries: April 2020
Mobile Video Conferencing Endpoints Set the Stage for
Progressive Growth
Capability Matrix for Video Conferencing Endpoints
Opportunity Indicators
Global Market for Smartphones in Billions: 2016-2021E
Smartphone Penetration Rate as Share of Total Population: 2016
-2021E
Share of Mobile Phones of the Total Internet Time: 2014-2021E
Percentage of Time Spent on Mobile Apps by Category for 2020
Global Mobile Internet Market (2020): Percentage Share
Breakdown of Revenues by Data Service Category
5G to Emerge as Game Changer for Mobile Video Conferencing
5G Smartphone Sales in Million Units: 2019-2022
Global Smartphone Subscription Breakdown by Technology: 2019
and 2025
HD Technology Comes to the Fore to Redefine Video Conferencing
Landscape
HD Technology Helps Sustain Demand for Room Systems
Global Room-based Video Conferencing Systems Market (2020):
Percentage Share Breakdown of Revenue by Segment
Product Innovations & Technology Advances Widen Addressable Market
Integration with Disruptive Technologies
A Look at Key Technology Focus Areas
COVID-19 Presents Plush Opportunities for Collaboration Tools
and Digitalization
Resolving Prevailing Challenges & Issues: Critical for Future
Success of Video Conferencing Market
Security Concerns
COVID-19 Scenario Unearths Security Vulnerabilities with Web &
Video Conferencing Apps
Security Gaps with Popular Videoconferencing Options
Threat to Security and Privacy-Increase in Cyberattacks and
Hacking amidst COVID-19 Pandemic
Web & Videoconferencing Software Ranked by Security Protection
Web & Videoconferencing Software Ranked by Privacy Protection
Issues Related to Utilization & Interoperability
Focus on UC Threatens Standalone Video Conferencing Systems
Pricing & Return on Investment (ROI)
Bandwidth Availability

4. GLOBAL MARKET PERSPECTIVE
Table 1: World Current & Future Analysis for Web and Video
Conferencing SaaS by Geographic Region - USA, Canada, Japan,
China, Europe, Asia-Pacific, Latin America, Middle East and
Africa Markets - Independent Analysis of Annual Sales in US$
Thousand for Years 2020 through 2027

Table 2: World Historic Review for Web and Video Conferencing
SaaS by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 3: World 15-Year Perspective for Web and Video
Conferencing SaaS by Geographic Region - Percentage Breakdown
of Value Sales for USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets for
Years 2012, 2020 & 2027

Table 4: World Current & Future Analysis for Corporate by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2020 through 2027

Table 5: World Historic Review for Corporate by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets - Independent Analysis
of Annual Sales in US$ Thousand for Years 2012 through 2019

Table 6: World 15-Year Perspective for Corporate by Geographic
Region - Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific, Latin America, Middle East
and Africa for Years 2012, 2020 & 2027

Table 7: World Current & Future Analysis for Education by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2020 through 2027

Table 8: World Historic Review for Education by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets - Independent Analysis
of Annual Sales in US$ Thousand for Years 2012 through 2019

Table 9: World 15-Year Perspective for Education by Geographic
Region - Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific, Latin America, Middle East
and Africa for Years 2012, 2020 & 2027

Table 10: World Current & Future Analysis for Healthcare by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2020 through 2027

Table 11: World Historic Review for Healthcare by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin
America, Middle East and Africa Markets - Independent Analysis
of Annual Sales in US$ Thousand for Years 2012 through 2019

Table 12: World 15-Year Perspective for Healthcare by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027

Table 13: World Current & Future Analysis for Professional
Conferences by Geographic Region - USA, Canada, Japan, China,
Europe, Asia-Pacific, Latin America, Middle East and Africa
Markets - Independent Analysis of Annual Sales in US$ Thousand
for Years 2020 through 2027

Table 14: World Historic Review for Professional Conferences by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 15: World 15-Year Perspective for Professional
Conferences by Geographic Region - Percentage Breakdown of
Value Sales for USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa for Years
2012, 2020 & 2027

Table 16: World Current & Future Analysis for Social &
Non-Commercial by Geographic Region - USA, Canada, Japan,
China, Europe, Asia-Pacific, Latin America, Middle East and
Africa Markets - Independent Analysis of Annual Sales in US$
Thousand for Years 2020 through 2027

Table 17: World Historic Review for Social & Non-Commercial by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific, Latin America, Middle East and Africa Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 18: World 15-Year Perspective for Social & Non-Commercial
by Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America,
Middle East and Africa for Years 2012, 2020 & 2027

III. MARKET ANALYSIS

GEOGRAPHIC MARKET ANALYSIS

UNITED STATES
Web & Video Conferencing Usage Zooms Ahead with the Onset of
COVID-19 Pandemic; Market Finds Support in Rising Broadband
Speeds
Broadband Download Speed (in mbps) in the USA by Fixed and
Mobile for 2020 (Jan, Mar, May)
US Demographics (2020): Breakdown of Population (in ’000) by
Age Group
Expanding Outreach from Just Being an Enterprise Enabler
Corporate Event Cancellations: Shifting Attention to Video
Conferencing
Robust Gains for Vendors
Security Features Gain Prominence as Video Conferencing Usage Rise
Key Challenges and Long Term Growth Deterrents
12 Dominant Players and 40 Leading Brands in the Fray
333 Active & Niche Companies & 442 Brands
Market Analytics
Table 19: USA Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 20: USA Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 21: USA 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

CANADA
40 Canadian Companies and 70 Dominant, Active & Niche Brands in
the Mix
Market Analytics
Table 22: Canada Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 23: Canada Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 24: Canada 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

JAPAN
22 Brands and 11 Active & Niche Companies Operating in Japan
Market Analytics
Table 25: Japan Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 26: Japan Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 27: Japan 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

CHINA
Market Overview and Growth Drivers
Chinese Demographics (2020): Breakdown of Population (in ’000)
by Age Group
11 Dominant & Active Companies and 23 Brands Operating in China
Market Analytics
Table 28: China Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 29: China Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 30: China 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

EUROPE
Market Overview and Growth Drivers
Broadband Download Speed (in mbps) by Fixed and Mobile for 2020
(Jan, Mar, May) in Key European Regions - Germany, France, UK,
and Italy
Internet Penetration Rate (%) in Europe by Select Countries -
Germany, France, UK and Italy
Market Analytics
Table 31: Europe Current & Future Analysis for Web and Video
Conferencing SaaS by Geographic Region - France, Germany,
Italy, UK and Rest of Europe Markets - Independent Analysis of
Annual Sales in US$ Thousand for Years 2020 through 2027

Table 32: Europe Historic Review for Web and Video Conferencing
SaaS by Geographic Region - France, Germany, Italy, UK and Rest
of Europe Markets - Independent Analysis of Annual Sales in US$
Thousand for Years 2012 through 2019

Table 33: Europe 15-Year Perspective for Web and Video
Conferencing SaaS by Geographic Region - Percentage Breakdown
of Value Sales for France, Germany, Italy, UK and Rest of
Europe Markets for Years 2012, 2020 & 2027

Table 34: Europe Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 35: Europe Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 36: Europe 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

FRANCE
45 French Players in the Mix; 58 Active Brands
Market Analytics
Table 37: France Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 38: France Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 39: France 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

GERMANY
59 Competing German Players and 84 Active & Niche Brands
Market Analytics
Table 40: Germany Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 41: Germany Historic Review for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial Markets - Independent Analysis of Annual Sales
in US$ Thousand for Years 2012 through 2019

Table 42: Germany 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

ITALY
17 Brands and 12 Companies Operating in Italy
Market Analytics
Table 43: Italy Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 44: Italy Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 45: Italy 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

UNITED KINGDOM
50 UK Companies and 69 Active & Niche Brands in the Fray
Market Analytics
Table 46: UK Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 47: UK Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 48: UK 15-Year Perspective for Web and Video Conferencing
SaaS by End-Use - Percentage Breakdown of Value Sales for
Corporate, Education, Healthcare, Professional Conferences and
Social & Non-Commercial for the Years 2012, 2020 & 2027

REST OF EUROPE
Market Overview and Growth Drivers
Broadband Download Speed (in mbps) by Fixed and Mobile for 2020
(Jan, Mar, May) in Key Rest of Europe Regions - Spain, Russia,
Switzerland, Sweden, Denmark, Netherlands, Turkey, Romania
and Austria
Internet Penetration Rate (%) in Rest of Europe by Select
Countries - Spain, Russia, Switzerland, Sweden, Denmark,
Netherlands, Turkey, Romania, and Austria
11 Competing Companies and 18 Brands in Rest of Europe
Market Analytics
Table 49: Rest of Europe Current & Future Analysis for Web and
Video Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 50: Rest of Europe Historic Review for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial Markets - Independent Analysis of Annual Sales
in US$ Thousand for Years 2012 through 2019

Table 51: Rest of Europe 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

ASIA-PACIFIC
Market Overview and Growth Drivers
Broadband Download Speed (in mbps) by Fixed and Mobile for 2020
(Jan, Mar, May) in Key Asia-Pacific Regions - Japan, China,
Australia, India, Singapore and South Korea
Internet Penetration Rate (%) in Asia-Pacific by Select
Countries - Japan, China, Australia, India, Singapore and
South Korea
Market Analytics
Table 52: Asia-Pacific Current & Future Analysis for Web and
Video Conferencing SaaS by Geographic Region - Australia,
India, Singapore, South Korea and Rest of Asia-Pacific Markets -
Independent Analysis of Annual Sales in US$ Thousand for
Years 2020 through 2027

Table 53: Asia-Pacific Historic Review for Web and Video
Conferencing SaaS by Geographic Region - Australia, India,
Singapore, South Korea and Rest of Asia-Pacific Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 54: Asia-Pacific 15-Year Perspective for Web and Video
Conferencing SaaS by Geographic Region - Percentage Breakdown
of Value Sales for Australia, India, Singapore, South Korea and
Rest of Asia-Pacific Markets for Years 2012, 2020 & 2027

Table 55: Asia-Pacific Current & Future Analysis for Web and
Video Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 56: Asia-Pacific Historic Review for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial Markets - Independent Analysis of Annual Sales
in US$ Thousand for Years 2012 through 2019

Table 57: Asia-Pacific 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

AUSTRALIA
Market Overview and Growth Drivers
Australian Demographics (2020): Breakdown of Population
(in ’000) by Age Group
Market Analytics
Table 58: Australia Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 59: Australia Historic Review for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial Markets - Independent Analysis of Annual Sales
in US$ Thousand for Years 2012 through 2019

Table 60: Australia 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

INDIA
Market Overview: Unleashing the Potential of Digital Intervention
Indian Demographics (2020): Breakdown of Population (in ’000)
by Age Group
Unprecedented Wave of Work-from-Home Leads to Explosive Growth
of Web & Video Conferencing during COVID-19
Security and Privacy Concerns Boost Development of Zoom
Alternatives in India
Reliance JioMeet: An Innovative Native Video Conferencing Platform
Soniks Consulting Develops WebKonf Meetings Online Video
Conferencing Platform
Select Conferencing Providers and Startups Vie for Zoom?s
Enormous Share
Market Analytics
Table 61: India Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 62: India Historic Review for Web and Video Conferencing
SaaS by End-Use - Corporate, Education, Healthcare,
Professional Conferences and Social & Non-Commercial Markets -
Independent Analysis of Annual Sales in US$ Thousand for Years
2012 through 2019

Table 63: India 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

SINGAPORE
Table 64: Singapore Current & Future Analysis for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 65: Singapore Historic Review for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial Markets - Independent Analysis of Annual Sales
in US$ Thousand for Years 2012 through 2019

Table 66: Singapore 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

SOUTH KOREA
4 Competing Active & Niche Brands in South Korea
Market Analytics
Table 67: South Korea Current & Future Analysis for Web and
Video Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial - Independent Analysis of Annual Sales in US$
Thousand for the Years 2020 through 2027

Table 68: South Korea Historic Review for Web and Video
Conferencing SaaS by End-Use - Corporate, Education,
Healthcare, Professional Conferences and Social &
Non-Commercial Markets - Independent Analysis of Annual Sales
in US$ Thousand for Years 2012 through 2019

Table 69: South Korea 15-Year Perspective for Web and Video
Conferencing SaaS by End-Use - Percentage Breakdown of Value
Sales for Corporate, Education, Healthcare, Professional
Conferences and Social & Non-Commercial for the Years 2012,
2020 & 2027

REST OF ASIA-PACIFIC
Market Overview and Growth Drivers
Broadband Download Speed (in mbps) by Fixed and Mobile for 2020
(Jan, Mar, May) in Rest of Asia-Pacific Regions - Hong Kong,
Thailand, Taiwan, New Zealand, Bangladesh, Pakistan,
Indonesia, Malaysia and Philippines
Internet Penetration Rate (%) in Rest of Asia-Pacific by Select
Countries - Hong Kong, Taiwan, New Zealand, Bangladesh,

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