Nationwide Again Clinches Top Ranking Among Term Life User Experiences

MARLBOROUGH, Mass.--(BUSINESS WIRE)--DALBAR, the financial industry’s source for CX insights, analyzed the website content and capabilities offered to Term Life Insurance customers and prospects and identified what firms are doing to meet the needs of those holding or pursuing this critical protection product. The report features a ranking of the experiences, with Nationwide retaining the top rank, and highlights the changes made to the term life insurance landscape over the past year. The resu