Morgan Freeman Outranks Ryan Reynolds, Taylor Swift as Most Desired Chatbot in New Study from Genesys

SAN FRANCISCO--(BUSINESS WIRE)--In a world where AI is changing what’s possible, consumers have imagined the possibility of hearing their favorite celebrities as the voices of their virtual customer service agents. The No. 1 most desired voice across all generations, with his incredibly recognizable and resonant tone, was Morgan Freeman, according to a new report from Genesys®, a global cloud leader in AI-powered experience orchestration. Known for his witty commentary, “Deadpool” star Ryan Rey