John Lewis must regain its ‘soul’ to survive, says Mary Portas

John Lewis must regain its ‘soul’ to survive, says Mary Portas

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Mary Portas, one of Britain’s leading retail consultants, has said the John Lewis group faces a battle to regain its soul, amid its potential move to welcome outside ownership. Portas, who advised David Cameron’s coalition government on the future of high streets, sent an open letter to the…

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