Vacationers searching for answers after finding chewed mattress, missing toilet seats at resort
A relaxing vacation in Cuba was what Jeff Phelps thought he was signing up for when he booked a 20th wedding anniversary trip with Sunwing. That's not what they got when they arrived at the Grand Memories Varadero, listed as a 4.5-star facility, during the holidays. The family opened the door to…
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