Kansas City restaurant scene adapts amid uncertain future

The coronavirus outbreak has put the Kansas City restaurant industry in unfamiliar territory, as businesses try to figure out how to stay afloat.

MANY PEOPLE OUT THERELIKE HIM WHO NEED HELP.THE CORONAVIRUSOUTBREAK HAS PUT THERESTAURANT OWNERS INAN UNFAMILIAR TERRITORYAS THEY TRY TO FIGUREOUT HOW TO STAY AFLOAT.41 ACTION NEWSREPORTER NICK STARLINGSHOWS US HOW SOMEARE CHANGING HOW THEYSERVE THEIR CUSTOMERSSOMETHING ELSE....ADAPTABILITY IS THE KEYFOR RESTAURANTS ASTHEY ADJUST DOINGBUSINESS DURING THECORONAVIRUS OUTBREAK.THERE'S BEEN MASSIVELAYOFFS-SOME HAVECLOSED FOR GOOD.AND MANY WONDER WHATTHE RESTAURANTLANDSCAPE WILL LOOKLIKE ONCE CUSTOMERSCAN RETURN.-nats at M and M-THE ORDERS KEEPCOMING IN AT M AND M'SBAKERY AND DELI.-another natBUT HOW CUSTOMERSGET THEIR FOOD ISDIFFERENTPat Williams-Owner of M & MBakeryand DeliWe learned to adapt to whatneeds to be done in order tostill serve the community.PAT WILLIAMS OWNS THERESTAURANT AND WHILEHE'S STILL SERVINGCUSTOMERS-IT'S BEENTOUGH.Pat Williams-Owner of M & MBakeryand DeliBig difference in revenue thatused to come through here.WHILE THEY'VE KEPTTHEIR ENTIRE STAFF-OTHERS HAVEN'T.Justin Hernandez-GM/OwnerJalopenosWe've been able to keep agood chunk unfortunately wehaven't been able to keepeverybody.AT JALOPENIOS INBROOKSIDE THEY'VERETAINED 60-PERCENT OFTHEIR STAFF.WHILE THE DINING ROOMIS EMPTY- THE PHONESRING CONSTANTLY-nats of phone ringing-THEY'RE TRYING TOADJUST.Justin Hernandez-GM/OwnerJalopenosA lot of our serving staff we'vebeen able to retain to kind ofcoordinate them into liketaking carry out orders.IT'S AN INDUSTRY DEALINGWITH ARGUBABLY THEBIGGEST BLOW LOCALLYDUE TO THECORONAVIRUS.Bill Teel, Executive Director oftheGreater Kansas City RestaurantAssociation.I don't think anybody knowshow we come out of this, I dothink we will see somepermanent impact oneveryone and everyone'sbusiness.BILL TEEL, EXECUTIVEDIRECTOR OF THEGREATER Kansas CityRESTAURANT ASSOCIATIONSAYS THE INDUSTRY ISDOWN AS MUCH AS 85-PERCENT-IN BOTH KANSAS ANDMISSOURI THOSE IN THESERVICE FIELD MAKE UTHE LARGESTPERCENTAGE OFUNEMPLOYMENT CLAIMS-MANY HOPING THOSE JOBSRETURN AND THE DININGROOMS FILL UPAGAINSOON.we'll come back from this,we'll make it through and Ithink we'll be back to normalwere one of these days.Pat Williams-Owner of M & MBakeryand DeliIt's been hard but being inbusiness as long as we have,we've prepared for those hardrainy days.MANY RESTAURANTS AREALSO RELYING ON THEFEDERAL GOVERNMENT TOHELP OUT AS THEYAPPLIED FOR SMALLBUSINESS LOANS TO