Starbucks CEO Laxman Narasimhan says he spent six months as a barista to ‘immerse’ himself in the business
How do you train to be CEO? Laxman Narasimhan, CEO of Starbucks since last October, took an unusual crash course. Working with his predecessor Howard Schultz and board chair Mellody Hobson, he designed a six-month “immersion” to learn life as a barista. “The idea was to really immerse myself in…
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