Maryland Motor Vehicle Administration moving to appointments only amid coronavirus outbreak

Know before you go so you don’t waste your time.

If you need something from your local MVA you’re going to want to make an online appointment first.

AN APPOINTMENT OR FACE BEINGTURNED AWAY.

LAST NIGHTGOVERNOR HOGAN GAVE THE ORDERTO FOR ADMINISTRATION TO DOIT'S TO LIMIT LARGE CROWDSAMID CORONAVIRUS FEARS.

WMAR 2NEWS' DAVE DETLING SPOKE TOTHE AGENCY AND WHAT IT MEANSFOR YOU WHEN YOU GO TO THETICKET COUNTER.42:27 Your mva experience isgoing to be a whole lotdifferent come monday.

Rightdown to parking situation━to the number of peoplesitting beside you.

That's isbecause they will only beservicing people who madeonline appointments.

━45━THAT'S THE MAGIC TICKET JAILYNKING AND HER BUDDY HAVE BEENWAITING TO HEAR.... 18:15We've got like one more personin front of us.

THEY'VE BEENWATCHING THE CALL SCREEN ATTHE GLEN BURNIE ━━A FORNEARLY AN HOUR.

IT'S A COMMONTHING IF YOU'RE A WAL━IN.IT'S KING'S SECOND VISIT.17:2━30 Just last week wecame in tried to do the wholeprocess.

We didn't have theright paper so we had to goall the way back.

THEY'REREADY THIS TIME━ AND GETTINGTHINGS DONE... BUT IF IT WASMONDAY OF NEXT WEEK━ THEY'DHAVE A PROBLEM.

━━A ISPREPARING THE PUBLIC FORAPPOINTMENT ONLY TRANSACTIONS━ ALL BECAUSE OF CORONAVIRUSCONCERNS.

WAL━INS WILL BELIMITED━ IF NOT ENTIRELYELIMINATED.

2:0━2:11 Thewhole goal of this initiativeis to really reduce customervolume in our branch offices.With an appointment we'll getyou in and out quickly andthat will diminish the numberof people who are in thebranch lobbies at any giventime.

THE MESSAGE HAS BEENPUSHED OUT ON SOCIAL MEDIA━LETTING THE PUBLIC KNOW OF THECHANGE COMING.

13:2━13:22What do you need to do?THERE'S ALSO CUSTOMER AGENTSLIKE KYLE JOHNSON━ WHO━WITH THEIR TABLETS━ ARELETTING CUSTOMERS KNOWAPPOINTMENTS CAN BE MADEONLINE.

6━THOUSAND WEEKLYAPPOINTMENTS AVAILBLE.

THE NEWPROTOCOL MEANS LESS PEOPLECROWDING THESE SEATS━STREAMLINING THE PROCESS WHILELIMITING POTENTIAL EXPOSURE TOTHE CORONAVIRUS.

BUT IT COMESWITH MIXED REACTION.

17:4━51I feel like it's just going otbe backed up.

Aint nobody isgoing ot be able to get itdone which is why we came uphere today.

28:48 I think theappointment thing is a goodmove for them but I'm sureit's going to cause acatastropher because I'm sureit's going to be backed up.MVA SAYS THE KIOSKS WILL ALSOBE OPEN TO THE PUBLIC WITHOUTAN APPOINTMENT YOU CAN ALSOSELF SERVICE YOUR TRANSACTIONSONLINE━ SOMETHING STUARTKELLEY TAKES ADVANTAGE OF.34:5━35:03 Online is greatbeacuse you can do a lot ofthings online.

Set up anappointment, come here.

If noone's here.

Get here easy andget it done.

43:3━43:48 AndMVA is reminding the public tobe patient with this process.It's a soft rol━ out meaningif you come down Mondaywithout an appointment youwon't necessarily be turnedaway you just may have to wait.In Anne Arundel County, DaveDetling WMAR 2 News.THE PRIMARY ELECTION IS ONAPRIL 28 AND IN BALTIMOR