Quark.ai Appoints Sylvia Acevedo to Board of Directors
*SAN JOSE, CA / ACCESSWIRE / July 18, 2023 /* Quark.ai, the Generative AI leader in Autonomous Customer Support, today announced the appointment of Sylvia Acevedo to the company's Board of Directors.
Ms. Sylvia Acevedo is an experienced independent board member, currently serving on two public boards, Qualcomm Inc, and Credo Technologies, and a privately held company, Ambri Inc. Previously, she served on two private company boards, Dynamic Signal, a SaaS employee communications company, and Synergis Education, a higher education services company. Ms. Acevedo has a proven track record as a CEO and has been highly awarded for her success in a variety of industries, technology, education, federal government and national non-profits.
Ms. Acevedo also served as Chief Executive Officer of the Girl Scouts of the USA from May 2017 to August 2020 and as interim CEO from June 2016 to May 2017. Prior to that, Ms. Acevedo held executive roles at Apple, Dell, IBM and Autodesk and was a White House Commissioner. She was also a co-founder of REBA Technologies, a software company that was successfully acquired.
A rocket scientist by training, Ms. Acevedo holds a B.S. in Industrial Engineering from New Mexico State University and a M.S. in Industrial Engineering from Stanford University. She has also been awarded an Honorary Doctor of Science from Duke University and an Honorary Doctorate from Washington College.
"I am greatly excited to be part of one of the most advanced innovators in Generative AI," said Ms. Acevedo. "Quark.ai is delivering the extraordinary benefits of AI to enterprise Customer Support, one of its most immediately deployable markets."
"All of us at Quark.ai are extremely excited to welcome Sylvia Acevedo to our Board," said Prosenjit Sen, Co-founder and Chief Executive Officer of Quark.ai. "Sylvia's depth of knowledge and experience in the public, private and not-for-profit sectors is a tremendous asset to Quark.ai as we enter our high-growth stage."
Quark.ai's Autonomous Support Platform is the industry's first pre-trained, purpose-built Generative AI platform that uses Large Language Models (LLM), classical Natural Language Processing (NLP), and Computer Vision technologies to provide a unique platform for Technical Support, Field Support, and Sale Support. The platforms unique IP enables the user to input a query to then get generated answers with very high accuracy (> 90%), 100 traceability to the right section sections of the documents that were used in generating the answer, minimal hallucination, and - at the lowest cost of ownership.
*About Quark.ai*
Quark.ai is the Generative AI leader in Autonomous Customer Support, including Technical Support, Field Support and Sales Support. Quark.ai's multi-channel platform combines LLM, Natural Language Processing and Computer Vision to interpret complex customer cases and automatically provide resolutions at scale with unsurpassed accuracy and speed. The result is unrivaled efficiency and scalability in Customer Support, with lower escalations, higher Customer Satisfaction and significant cost savings. More information may be found at https://quark.ai.
Contact:
Robert Ferri
Robert.ferri@robertferri.com
(415) 575-1589
*SOURCE:* Quark Inc.
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