The CEO of customer management startup Catalyst explains how it raised $25 million as it helps businesses navigate the 'chaotic times' caused by the pandemic

· The customer management software startup Catalyst announced Tuesday that it raised $25 million in Series B funding led by Spark Capital, bringing its valuation to $125 million.
· Catalyst had just raised a Series A round last year and initially wasn't seeking funding, but it decided to close the deal as the funding could...