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Getting The Runaround From Google; How Did A Relatively Simple Customer Service Problem Turn Into A Maddening Ordeal?

Video Credit: CBS 2 Chicago - Duration: 02:51s - Published < > Embed
Getting The Runaround From Google; How Did A Relatively Simple Customer Service Problem Turn Into A Maddening Ordeal?

Getting The Runaround From Google; How Did A Relatively Simple Customer Service Problem Turn Into A Maddening Ordeal?

Linda Dimayuga and her son, C.J., know that all too wellknow that all too well after more than 50 emails and numerous phone calls to Google, after C.J.’s new Pixel 2 phone stopped working.

The company sent him a replacement, but he had to return the broken one to avoid being charged for the new phone.

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