Gorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for Ecommerce

SAN FRANCISCO--(BUSINESS WIRE)--Gorgias, the leading customer experience (CX) platform trusted by more than 15,000 ecommerce brands, announced $29 million in Series C-2 funding from existing investors. The new funding was led by SaaStr and Alven, with participation from Horsley Bridge, Amplify, Shopify, Sapphire, CRV and Transpose Platform. Sunil Dhaliwal from Amplify has also been added a Board observer. Gorgias will utilize the funding to expand its suite of industry-leading AI tools – includ