The new CEO of Intercom, a $1.3 billion startup backed by Mark Zuckerberg and Jack Dorsey, says she'll lead the company to profitability and an IPO in a 'few years'
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· In June, the former CIO of $1.3 billion customer messaging startup Intercom — Karen Peacock — took the role of CEO, replacing cofounder Eoghan McCabe.
· She joined at a tough time: Months into the coronavirus pandemic and shortly after Intercom laid off 39 employees to cut costs.
· As CEO, Peacock plans to lead the...