The next energy inquiry should focus on Ofgem’s sleeping policemen

Responsibility for the prepayment meter scandal exposed by the Times last week obviously lies with British Gas and its agent. “The contractor that we’ve employed, Arvato [Financial Solutions], has let us down but I am accountable for this,” said Chris O’Shea, the chief executive of Centrica, the…

#times #britishgas #arvato #financialsolutions #chrisoshea #centrica #ofgem #grantshapps #citizensadvice #moneyadvicetrust