For business executives, A.I. is a force that can bring customers closer, or take them away

For business executives, A.I. is a force that can bring customers closer, or take them away

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No one knows artificial intelligence’s power to disrupt better than Chegg CEO Dan Rosensweig. When the online tutoring company ascribed a weaker-than-expected revenue forecast to ChatGPT earlier this year, the company’s share price plummeted by 48% overnight. “I unfortunately became the poster…

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