Chatbot Adoption Soars as Human Assistance Fades

Unless you've been living under a rock, or haven’t been reading your PYMNTS newsletter, you’ve probably noticed that there’s been a massive shift in the way brands and retailers approach customer service and engagement. One key factor contributing to this shift is the adoption of generative…

#ssenselooks #ssense #openai #montreal #acne #shopify #zalando #kxnt #cocacolaharnesspower #mercarileverages