CEO of Coty, which invested in Kim Kardashian’s beauty brand, says celebrities only win repeat customers if they focus on this one aspect

When Coty CEO Sue Nabi took the reins of the company behind Kylie Cosmetics and CoverGirl, she became the fifth CEO in five years at the struggling beauty giant. She was also the first in years to come from inside the beauty products industry, a background she credits with helping her halt Coty’s…

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