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U.S. states and telecom join forces against robocalls

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U.S. states and telecom join forces against robocalls

U.S. states and telecom join forces against robocalls

Large telecom companies and attorneys general from every state unveil a new pact for combating robocalls, the latest step toward cutting off such calls before they reach a consumer’s phone.

Freddie Joyner reports.


U.S. states and telecom join forces against robocalls

(SOUNDBITE)(ENGLISH) NORTH CAROLINA ATTORNEY GENERAL, JOSH STEIN, SAYING: "Today we are announcing major bipartisan public/private effort to stop robocalls." U.S. attorneys general along with 12 major telecom companies including AT&T, Verizon, Sprint, and T-Mobile - came together Thursday to tackle a problem most Americans can actually agree on - the national nuisance that is robocalls.

(SOUNDBITE)(ENGLISH) NEW HAMPSHIRE ATTORNEY GENERAL, GORDON MACDONALD, SAYING: "The essence of our role as Attorneys General is to protect the public.

And no single issue comes close to generating the volume of consumer complaints as robocalls.

For virtually all of us, the spam calls are a ubiquitous and regular annoyance.

But robocalls are a very effective device for illegal conduct conducted by financial scammers, who prey, particularly on the vulnerable, putting at risk their savings, their identity, their security." With Americans getting nearly 5 billion robocalls every month - the state attorneys general introduced a set of eight principles agreed upon by phone companies to help combat the ballooning problem.

(SOUNDBITE)(ENGLISH) NORTH CAROLINA ATTORNEY GENERAL, JOSH STEIN, SAYING: "The phone companies will help prevent illegal robocalls by implementing call-blocking technology at the network level at no cost to customers.

Additionally, the phone company will offer companies free, easy-to-use technology for call blocking and call labeling when they want enhanced screening on their phones." The agreement does not yet have a timeline for rollout.

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