Passengers were stuck because United Airlines canceled their flights. The CEO took a private plane

The CEO of United Airlines is apologizing for jumping on a private plane this week while thousands of his airline's customers were stranded because their flights got canceled. CEO Scott Kirby said Friday that taking a private jet was the wrong decision. He says it was insensitive to United Airlines customers who were waiting to get home, and he is apologizing to customers and airline employees. He promises to do better in the future. Kirby caught a private flight New Jersey to Denver on Wednesday. United canceled 750 flights that day. That's one-fourth of its schedule.