Ralph Nader: The Agony Of Accessing Verizon; CEO Vestberg Should Play Customer For A Day – OpEd

Who hasn’t had difficulty just getting through the multi-layered, often automated call center of your telephone company? Never mind getting a solution to your problem in due time.

I’d like to share with you our experience with Verizon. We have a simple residential landline with no bells and whistles. We started getting...