Contract tracing hurdle: People who don't answer their phones

Contact tracing programs are seen as a way to prevent the spread of the coronavirus.

However, contact trace investigators are running into a problem, people who don't pick up their phones.

ITS REOPENING PLAN.

AN UPDATETONIGHT SAYING THE NUMBER OFCONTACT TRACERS HAS GONE UP.RIGHT NOW THE STATE HAS THEABILITY TO TRACK MORE THAN ONETHOUSAND CASES OF COV━19 ANDTEN THOUSAND CONTACTS PER DAYAS PART OF THIS INITIATIVE,THE STATE HAS COVID LINK,WHICH ENABLES TRACERS ENSUREALL NEW COVI━19 CASES ARECONTACTED WITHIN 24 HOURS OF ALA━ CONFIRMED POSITIVE TESTRESULT.

CONTACT TRACING ISESSENTIAL IN HELPING STOP THESPREAD OF COVI━19.

BUT ASWMAR 2 NEWSREPORTSFEAR MAY STOP PEOPLE FROMCOOPERATING WITH CONTACTTRACING INVESTIGATORS INBALTIMORE.SKYPE DOUBLE BOX: 2:02REPORTER: What are contacttrace investigators sharingwith individuals to make themfeel more comfortable?

DR.LETITIA DZIRASA: Sure.

I thinkthe Empathy is so crucial.Right, that this is a personthat is relatable to you andthat understands yoursituation, I understand youmay be nervous about sharingthat information but also theexplanation provided.

THECOMMISSIONER OF HEALTH FORBALTIMORE CITY WANTS THEPUBLIC TO KNOWINVESTIGATORS WANT TO WORKWITH THOSE WHO TEST POSITIVEFOR COVI━19 TO STOP THESPREAD OF THE VIRUS.

THEIRPURPOSE IS NOT TO GATHER INTELON AN INDIVIDUAL OR MAKE THEMFEEL LESS OF A PERSON.

2:2━46DR. LETITIA DZIRASA/HEALTHCOMMISSIONER, BALTIMORE CITYHEALTH DEPARTMENT: Our contactTracers undergo training sothat they can provide anexplanation to people whytheyinformation the user is goingto be used.

I understand thatI want to make sure peopleunderstand that we wouldnWe would never ever in acontact trace investigationask ask for your personalinformation like your SocialSecurity number, yourimmigration status or yourcredit card information.BALTIMORE CITYDEPARTMENT ISN'T ALONE IN THESTRUGGLE TO EARN THE PUBLICTRUST.

ACROSS THE COUNTRY THEISSUE OF PEOPLE IGNORING CALLSFROM HEALTH OFFICIALS OR NOTWANTING TO COOPERATE REMAINS AMAJOR HURDLE.

THE MESSAGE FROMHEALTH DEPARTMENTSCOOPERATION WITH CONTACT TRACEINVESTIGATORS CAN HELP SAVELIVES.

5:1━5:38 DR. LETITIADZIRASA/HEALTH COMMISSIONER,BALTIMORE CITY HEALTHDEPARTMENT: It can be helpfulbecause youcontact with advice around,you should stay home for thenext 14 days and monitoryourself for symptoms, if ifnecessary.

If theyperson who is having symptoms,you can also potentiallydirect them towards testing ifitcould Potentially stop thespread of the disease becausesomeone who has symptoms isngoing out and potentiallyinfecting other people.

4:24Again, if you receive a callfrom the health department,donofficials say all informationyou provide remainsconfidential.

In Baltimorecity, DETLING WMAR 2 NewsSOME DAYCARE PROVIDERS ope