Ralph Nader: Callers Say ‘Can’t Get Through’; Callees Say ‘Don’t Want To Let Them Through’ – OpEd

Most of us play both roles of the Caller and Callee. Guess which role rules? The Callee. I’ve lost count of how many older adults tell me, week after week, how hard it is to get through to powerful Callees. Especially by telephone! The latter include your local electric, gas and telephone company, your bank and insurance...