Getting help with unemployment claims

Getting help with unemployment claims

EMPLOYMENT SECURITYCOMMISSION HAS STOPPED MORETHAN 360-THOUSAND FRAUDULENTUNEMPLOYMENT CLAIMS... MORETHAN 200 THOUSAND BEFORE ANYMONEY WAS PAID OUT- ORWHEN THE CLAIM WAS IN THEPROCESS OF BEING RECOVERED.FOR THOSE WHO ARE STILLWAITING ON THEIR ALLEGEDFRAUD CASE TO BE RESOLVED...THOSE NUMBERS AREN'T ACOMFORT.

2 WORKS FOR YOUPROBLEM SOLVER ANDINVESTIGAOR ERIN CONRAD DIGSDEEPER INTO ONE TULSAWOMAN'S CASE.JESSICA TURNER IS LIKE SOMANY DURING THE CORONAVIRUSPANDEMIC.

SHE'S A MOM TO 4BOYS- NAVIGATING THEEVER-CHANGING SCHOOLSYSTEM..

AND-SHE'S THEVICTIM OF UNEMPLOYMENTFRAUD."it just puts a hold on lifelike i have to wait and notknow what i should do"TURNER NOTIFIED THE OKLAHOMAEMPLOYMENT SECURITYCOMMISSION ABOUT THEFRAUDULENT CLAIM BACK INJUNE..

SHE SENT EMAIL AFTEREMAIL LOOKING FOR ANSWERSOVER THE SUMMER-BUT DIDN'TGET ANYWHERE,I found out it's been sinceApril, they've been I've hadfraud on my unemployment sowhen I was claimed under myname.NOW- HER SITUATION IS MOREURGENT..

SHE LOST HER JOB ONAUGUST 15TH.

SHE'S TRYING TOJUGGLE A NEW NORMAL WITH HERKIDS.... AND SHE NEEDS THOSEUNEMPLOYMENT BENEFITS.

THEPROBLEM-SHE SAYS THE OESCTELLS HER- IT COULD BEAWHILE BEFORE SHE GETS THEM.I finally got ahold ofsomeone after waiting fivehours on the phone, and theysaid that it could take uptwo months for them tofigure it out.

I, and if Ineeded to make a claim whichI now actually do need tomake a claim, and they saidthat I can't do it I have towait for the fraud andthey're gonna have toinvestigate.

And soafter all this time, I'vebeen waiting now having towait longer,SHELLEY ZUMWALT IS THEINTERIM DIRECTOR FOR THEOESC.

THE AGENCY HAS BEENWORKING TO TACKLE FRAUDSINCE THE PANDEMIC BEGAN."through this pandemic sinceI've been here in May, we'veactually been able tomitigate quite a bit offraud, but it by no means isit, you know, mitigatedcompletely, have we wiped itout.

"ZUMWALT TELLS 2 WORKS FORYOU- FRAUD INVESTIGATIONSHAVE BEEN STREAMLINED TOONLY TAKE ABOUT A WEEK.

ANDSAYS-- NO ONE SHOULD BE TOLDTHEIR CASE WILL TAKEMONTHS.."if someone is receivingthat information that isgoing to take, you know,months to get this resultthat is just simply nottrue.

And if they if, youknow, honestly, I would liketo know if they arereceiving that informationbecause we need to correctour offices if they'resaying that this process hasbeen examined almost morethanany other process because Ihonestly don't think it'sacceptable for us to tellsomeone This is going totake months to resolvethat's you know they'regetting victimized twice,"ZUMWALT SAYS SHE'S WORKINGTO MAKE SURE PEOPLE LIKETURNER GET HELP SOONERRATHER THAN LATER.

OF COURSEWE WILL LET YOU KNOW WHENTURNER GETS HER CASERESOLVED.IF YOU HAVE A PROBLEM YOU'DLIKE US TO LOOK INTO-CONTACT THE PROBLEM SOLVERSAT THE EMAIL YOU SEE ON YOURSCREEN.

ERIN CONRAD 2 WORKSFOR YOU.JUST ABOUT EVERY DAY ... THEPROBLEM SOLVERS HEAR FROMFOLKS FRUSTRATED..

ANDUPSET... BECAUSE THEY'RENOT GETTING ANSWERS FROM THEOKLAHOMA UNEMPLOYMENTSECURITY COMMISSION... ABOUTSUSPECTED FRAUD OR OTHERPROBLEMS PREVENTING THEMFROM ACCESSING THEIRBENEFITS.I was getting I was put onhold for a long time andthen when the person wouldanswer it would hang up onme.

And so I was indesperation and I didn'tknow what else to do.

And soI called the problemsolvers,and they helped me,"WE CONTACTED OESC ONJENNIFER MICK'S BEHALF.

ANDWITHIN A DAY... THE AGENCYCLEARED THE HOLD ON HERACCOUNT.They said all my weeks aregoing to be filed for and Iwill be getting it."At this point in thepandemic.

A lot of the casesthat are coming our way.

Nomatter what, you knowdoorwaythey're coming in.

They'recomplicated and multiplethings have happened.

So Ibelieve with her case shehad something happened inthe beginning and then wehad to verify something elseand sometimes, you know,those cases can take longerto resolve than we wouldlike, but I'm glad that wegot this one resolved."IF YOU HAVE A PROBLEM WITHYOUR CLAIM... WE'VE BROKENDOWN HOWTO GET HELP FOR O-E-S-CISSUES... ON KJRH.COM.

JUSTCLICK ON THIS STORY"Now, 2 Works for YouWeather."